If an error occurs during play, the responsible individual promptly notifies the on-duty pit boss, who investigates the issue. If resolved, gameplay resumes without interruption. However, if the pit boss cannot rectify the situation or if it significantly impacts the game, the round is cancelled, and all bets are refunded—a straightforward resolution.
Should players notice any discrepancies missed by the live dealer and unaddressed by the pit boss, they're encouraged to notify customer service. Providing specific details such as the time or game round number facilitates prompt resolution.
Regarding inquiries about bets or any unresolved issues during live casino play, our dedicated customer support team is available to provide assistance. With their expertise, they can address concerns promptly and liaise with the game provider if necessary to obtain further information.