We aim to process all withdrawal requests within 24 hours of receiving them. However, it may take longer for the funds to appear in your bank account. Banks, payment providers, and other financial institutions have their own processing times, so it can take up to 5 banking days for the funds to reach you, though it usually takes only a few hours or 2-3 banking days, depending on the payment method.
Occasionally, we need to carry out additional checks to meet regulatory requirements, which may delay the withdrawal process.
If anything is required to be provided from your end, you will be advised via email, we aim to complete document approvals within 24-48 hours to minimise any delays.