How can we help?

Selfie holding Identity Card

For Know Your Customer (KYC) verification, a Selfie holding an ID may be required to confirm that the individual submitting identification documents is the rightful owner. 

The selfie must be a clear, real-time photo of the person’s face, typically taken using a mobile device or webcam, without filters or obstructions such as hats or sunglasses. 

The individual must hold their government-issued ID. All writing on the ID must be clear, legible, and fully visible. The image must be well-lit, in focus, and match the facial features shown on the submitted identification document.