If you're having trouble with a game loading, start by trying Google Chrome. It's our recommended browser for smooth performance. If you're already using Chrome and the game still won't load, give it a shot in an Incognito Tab. If that doesn't do the trick, consider using a different device. If you've encountered a crash or error while playing before, don't hesitate to reach out to our 24/7 live chat support. We're here to assist you!
How to open Incognito Mode using Google Chrome on a Desktop & Mobile:
To open Incognito Mode in Google Chrome on a desktop, press Ctrl + Shift + N or click the three dots in the top right-hand corner and select "New Incognito Window". On mobile, tap the three dots in the top right-hand corner and choose "New Incognito Tab".
The game I’m trying to play won’t load. Why is this?
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