Betting on a player to score means you're placing a bet on a specific player to score a goal during a match. For example, if you bet on Lionel Messi to score a goal in a soccer match, you win if Messi scores at least one goal during the game.
There could be a few reasons why you didn't receive your winnings:
- The player didn't score: If the player you bet on didn't score a goal during the match, your bet wouldn't win.
- Own goal: If the player scored an own goal, it typically doesn't count towards bets on them to score.
Bet settlement: Sometimes, it can take a little while for bets to be settled after a match. If you're unsure, you can always check with Customer Service.
If you're still unsure, please provide our Customer Service Team with your Bet ID; they will gladly look into it further for you.