There could be a few reasons why you didn't receive your winnings:
- The player didn't score: If the player you bet on didn't score a goal during the match, your bet wouldn't win.
- Own goal: If the player scored an own goal, this typically isn't counted.
- Bet settlement: Sometimes, it can take a little while for bets to be settled after a match has concluded. If you're unsure, you can always check with our Customer Support.