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I placed a bet on a player to score a goal, why didn’t I get my winnings?

Betting on a player to score means you're placing a wager on a specific player to score a goal during a football match. For example, if you bet on Lionel Messi to score, you win if Messi scores at least one goal during the game. 

There could be a few reasons why you didn't receive your winnings:

  1. The player didn't score: If the player you bet on didn't score a goal during the match, your bet wouldn't win.
  2. Own goal: If the player scored an own goal, this typically isn't counted.
  3. Bet settlement: Sometimes, it can take a little while for bets to be settled after a match has concluded. If you're unsure, you can always check with our Customer Support.