To make a complaint, you can find the relevant links and email addresses in the 'Communication' section of this resource centre for each individual Casino.
For your convenience, you can click here to navigate to the Communication section.
We're committed to resolving any issues as quickly as possible. Keep in mind, that the time it takes for your complaint to be reviewed can vary depending on your case, we’ll update you on the status of your complaint within ten days of receiving it, and we aim to have everything resolved within a maximum of eight weeks.