The cash balance in your account represents your real funds, including deposits and any winnings you’ve accumulated.
Unlike bonus funds, your cash balance is not subject to any wagering requirements. However, please note that all deposits are subject to a 1x wagering requirement. This means you need to wager the amount of your deposit at least once before making a withdrawal. For example, if you deposit £20, you’ll need to wager £20 before you can request a withdrawal.
Why Is It that you need to wager 1x your deposit before withdrawing the funds?
In order to keep it fair for everyone, we cover the transaction fees for you, however, due to this we have put in place the 1x wagering requirement so that it is fair for us all.
Withdrawing funds without completing the 1x wagering
If you want to withdraw your funds without completing the 1x wagering requirement that is a possibility of course, although we would need to apply a 5% transaction fee, however, if you don't complete the wagering before requesting your withdrawal, we'll always reach out to you via email to advise you, in case you want to complete the wagering, or if you're happy to have the 5% fee applied.