Your winnings may not have been paid out for several reasons in a live casino:
- Technical Issues: Sometimes, technical glitches or connectivity issues may prevent the accurate calculation or payout of winnings. In such cases, the system may fail to process the payout until the issue is resolved.
- Discrepancies: If there are discrepancies or irregularities in the gameplay, such as suspected cheating or violation of game rules, it could also just be a slight delay from when the winnings are paid until they update in the balance.
If your winnings haven't been paid out, it's advisable to review these factors and contact customer support for assistance. They can provide clarification on the status of your winnings and guide you through any necessary steps to resolve the issue.