How can we help?

Why have I not received my winnings in full?

You’re free to withdraw your account balance at any time (within daily limits), provided all verification requirements are met, as per regulations.

If your account has been inactive for a while and you request a withdrawal without completing the 1x wagering requirement on your recent deposit, a 5% processing fee will be applied to the withdrawal amount. Don’t worry though, we'll always inform you in advance!