If you're playing on a live casino and the dealer or system used has made a mistake, what should you do?
- Firstly we recommend double-checking your game history to ensure that everything matches.
- If your game history doesn't match what occurred in the game, we recommend reaching out to the game provider's support to report this.
- Alternatively, you can reach out to our Customer Support team who can raise this to be looked into, once we have received an answer from the game provider we'll reach out to you via email.
How to Access The Live Casino's Support
Go to the top right corner of the game, you will see a few different options to choose from, click on the support icon, as shown below: