In the event that you've activated a promotion or received login Free Spins and encounter challenges in locating them, the initial step is to consult the 'Active Bonus' menu within your account. This menu will provide details regarding the designated slot machine for utilizing the Free Spins. To access the active bonus menu, navigate to your account interface by clicking on your name, proceed to the "Bonuses" section, and select "Active Bonus." If, after confirming the correct slot, the Free Spins remain elusive, please do not hesitate to contact our Live Support team. We are dedicated to providing prompt and thorough assistance to address any queries or concerns you may have regarding the availability of your Free Spins.
Example of the Bonus menu:
I just claimed my Free Spins, but they aren't showing in the slot.
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