How can we help?

Can I make withdrawals of my real money balance even if I have a bonus on my account?

The definitive response is no. Withdrawal of your cash balance while an active bonus is in effect necessitates the forfeiture of bonus funds. Subsequently, the forfeited bonus will not be reinstated. Moreover, any prospective bonus can be eliminated from the active bonus menu within your account interface. To access this menu, follow these steps: log into your casino account, click on your name, proceed to your account, then select "Bonuses," followed by "Active Bonuses."

How your Bonus menu would look: