Please be informed that, in accordance with GDPR regulations, accounts cannot be deleted due to regulatory obligations. As a regulated casino company, we are bound by legal requirements to retain your data for a prescribed duration, which overrides any right to erasure requests under relevant data protection laws, such as GDPR.
Your data cannot be erased concerning your player account until after the stipulated retention period has elapsed. Rest assured, however, that your information will be securely maintained under our supervision.
Should you wish to close your account, please contact our customer support team to initiate the closure process. We are committed to assisting you in closing your account and addressing any associated concerns you may have