Please note that, in line with GDPR regulations, we are unable to delete accounts due to regulatory obligations. As a regulated casino company, we are legally required to retain your data for a specified period, which takes precedence over any right to erasure requests under data protection laws like GDPR.
Your data related to your player account will only be eligible for deletion once the mandatory retention period has passed. Rest assured that during this time, your information will be securely stored and managed in compliance with regulations.
If you would like to close your account, please reach out to our customer support team, who will guide you through the closure process and assist with any concerns.
For more details about how your data is managed, please click below to access the Privacy Policy of your respective casino.